Materials and Quality - OTTA OUTDOOR products are made with high-performance materials and uncompromising quality to withstand outdoor conditions.

Care Recommendations - To protect your investment, it is recommended to cover frames when not in use for an extended period, remove cushions, and store them in a dry place.

Warranty Claim Process - For warranty claims, contact Customer Service with the original receipt and photos of defects via phone or email.

Frame Warranty - Aluminum frames are warranted against material and workmanship defects for three (3) years, excluding damage from improper assembly or exposure to water and freezing temperatures.

Paint Finishes Warranty: Paint finishes have a one (1) year warranty against peeling, cracking, and blistering, excluding normal wear and tear or exposure to elements.

Sunbrella® Fabric Warranty: Sunbrella® fabrics have a three (3) years warranty against becoming unserviceable due to normal use, excluding fading or discoloration from storms, extreme heat, or other causes.

Cushion and Wicker Warranty: Cushion cores and tailoring are warranted for two (2) years, while all-weather wicker is warranted for two (2) years against separation and tearing.